Our client is the preferred Sole Distributor for a Leading Brand of Electronic appliance and Air Conditioning in East Africa
The incumbent shall be managing a showroom and directly supervising about 40 staff
The incumbent shall be managing a showroom and directly supervising about 40 staff
Candidates who have experience in managing showrooms of technical products will have added advantage
Role Objective
The incumbent is expected to enable the company consistently improve quality service, sales target and be the leading service provider in the Electronics and Air conditioning.
Ensure the team of showroom sales is always providing excellent service to clients
Salary Range; 100,000
Budget would be flexible for proven relevant experience
Duties & Responsibilities
- Showroom Management
- Ensure presentation and display of showroom is presentable
- Showroom is fully stocked
- All POP’s are in place and pricing completed
- Customers are promptly attended to on arrival in showroom
- Assist Sales Persons in closing sale.
- Discounting in conjunction with Orion
- Procedures execution
- Credit Notes are correctly processed in accordance with Procedures.
- All Gate Passes, LTO, Stock Movements are correctly processed in accordance with Procedures.
- Following up on Consignments
- Manual Delivery Notes Reports Management
- Stocks Management in liaison with the Stores Supervisor
- Following on Transport Coordinator
- Staff management
- Ensure all staff is trained.
- Discipline is maintained.
- Smartness and formal attire is adhered to.
- Breaks are taken in an orderly fashion and timings are adhered to.
- On leave is monitored and co-ordinate.
- Resolve any staff issues, complaints or queries
- Sales Strategy
- Identifying opportunities to increase sales.
- Coordinating promotions
- Any other duties that may be assigned from time to time by management
KPIS
- Managing Hotpoint retail outlet
- 100% space management in the showroom
- Ensure 100% staff discipline and motivation
- Staff management and leadership skills
- Adherence to procedures
- Sales strategy
- Generate monthly reports by 5th of the following month.
- 100% meet and surpass sales targets
Qualification & Skills Set
- 2-5 years sales experience
- Customer service skills
- Excellent computer skills
- Staff management experience
- Excellent problem solving & good communication skills
- Administration & management skills
- Attention to detail
- Demonstrated ability to build and maintain client relationships
- Enthusiastic can do attitude, highly self-motivated and result oriented
NB: This job description may be reviewed by the management at a later date; for the purpose of increasing efficiency.
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