My client has an urgent requirement for a Sales Administrator to join their successful team, based in Nairobi.
The preferred candidate must be 30 years and above
Job Description
The preferred candidate must be 30 years and above
Job Description
- Responding to customer questions and queries regarding available products and services
- Managing the sales team
- Excellent pro-active customer service for key accounts, by building relationships with customers and the provision of seamless communications both internally and externally
- To be a member of the customer service team delivering an efficient and consistent service from start to finish supported by expertise and enthusiasm.
- To take full accountability and pro-actively manage the end-to-end order process (including new orders, re-orders, after-sales and disputes), ensuring deadlines are met and orders are accurately maintained.
- To take ownership for all orders ensuring they are delivered on-time and in-full, keeping customers fully informed in a professional and honest manner, working pro-actively with them to identify alternatives where necessary
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