Posting Title: SENIOR HUMAN RESOURCES OFFICER, P5
Job Code Title: SENIOR HUMAN RESOURCES OFFICER
Department/ Office United Nations Support Office for AMISOM
Duty Station NAIROBI
Posting Period 14 August 2014-29 August 2014
Job Opening number 14-HRE-UNSOA-36795-F-NAIROBI (T)
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Special Notice
This ‘Recruit from Roster’ job opening is only open to roster applicants who are already placed on pre-approved rosters, following a review by a United Nations Central Review Body. Only roster applicants who were placed on rosters with similar functions at the same level are considered to be eligible candidates. Eligible applicants receive an email inviting them to apply. Rostered applicants are encouraged to apply only if they are interested and available to take up the position at the duty station/s specified in the Job Opening. Applying to this job opening carries an expectation to accept the offer, if selected.
Organizational Setting and Reporting
UNSOA serves multiple clients to include AMISOM, United Nations Assistance Mission in Somalia (UNSOM), Office of the Special Envoy of the Secretary-General for the Great Lakes Region (SESG-GL) and Somalia Eritrea Monitoring Group (SEMG). The Chief Human Resources Officer (CHRO) will be based in Nairobi, Kenya but will be required to frequently travel to Somalia. S/he is responsible for a fully integrated and regulatory-compliant human resources section in the United Nations Support Office for AMISOM (UNSOA). The CHRO reports to the Director, UNSOA. S/he also consults closely with the Chief of Staff for United Nations Assistance Mission in Somalia (UNSOM) and Office of the Special Envoy of the Secretary-General for the Great Lakes Region (SESG-GL). The CHRO is the primary interface regarding cross-cutting HR issues between the Director, UNSOA and DFS, with a key proactive role in maintaining communications, advisory services, and collaborative problem-resolution. S/he provides strategic advice to the mission’s leadership team and hiring managers on human resources planning and management, policy implementation and monitoring in order to ensure that HR and mission’s strategy are aligned and responsive to evolving changes in mandate and phase, operational priorities and budgetary imperatives.
Responsibilities
- S/he is responsible for strategic HR planning;
- S/he provides advice on interpretation and application of United Nations policies, regulations and rules;
- S/he manages the selection and appointment process in a transparent and consistent manner complying with HR policies;
- S/he works in close collaboration with Regional Service Center in Entebbe to to ensure all HR transactions are processed in the RSCE within the required quality and timelines;
- Within the mission, s/he monitors and evaluates the implementation of Human Resources Management delegated authorities and maintains an active dialogue with service centers
- S/he participates in the budget development process of the entire mission and provides advice to the Senior Management Team on the human resources requirements, staffing table and the organizational structure
- S/he ensures compliance with the UN staff performance management system as promulgated under ST/AI/2010/5 and adequate training opportunities are provided to staff in performance management skills, supervisory skills and relevant procedures and policies; s/he counsels staff and managers in cases of underperformance and facilitates the implementation of a Performance Improvement Plan (PIP) or other remedial measures, when required.
- S/he counsels civilian staff members about career and training opportunities and development needs within peace operations and UN System in close collaboration with headquarters;
- S/he works with interested parties such as the Staff Association(s) and the mission’s Conduct and Discipline component, Chief of Staff and/or DMS and addresses and mitigates staff grievances; in coordination with FPD, s/he coordinates the mission’s responses to formal and informal requests coming from different entities under the Administration of Justice (AoJ) system and implement decisions applicable to the mission;
- S/he develops and maintains an ‘open door’ dialogue between the management and international and national staff unions (Field Staff Union and National Staff Committee respectively), usually meeting with the staff unions at least bi-monthly to address issues affecting the staff and coordinate the quarterly meetings with the Head of the Mission and Director, UNSOA ;
- S/he maintains open communication with UN Country Team for efficient coordination in conducting national staff salary surveys, DSA/cost of living surveys, establishing common policies on other in-country entitlements for staff.
- In consultation with the mission Chief Security Advisor, the Staff Counselor and the Welfare Officers, s/he works on the mission’s response to a natural disaster/incident with focus on anticipating, planning and coordinating the overall HR response in coordination with FPD
Competencies
Core Competencies: Professionalism: Knowledge of human resources policies, practices, procedures, and tools and ability to apply them in an organizational setting. Ability to identify issues, analyze and formulate opinions, make conclusions and recommendations on complex human resources policy and development issues. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work and for counseling mission leadership and hiring managers on how to bridge the gender gap in the recruitment process.
Communication:
- Speaks and writes clearly and effectively
- Listens to others, correctly interprets messages from others and responds appropriately
- Asks questions to clarify, and exhibits interest in having two-way communication
- Tailors language, tone, style and format to match the audience
- Demonstrates openness in sharing information and keeping people informed Client Orientation:
- Considers all those to whom services are provided to be ‘clients ‘ and seeks to see things from clients’ point of view
- Establishes and maintains productive partnerships with clients by gaining their trust and respect
- Identifies clients’ needs and matches them to appropriate solutions
- Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems
- Keeps clients informed of progress or setbacks in projects
- Meets timeline for delivery of products or services to client
Managerial Competencies: BuildingTrust:
- Provides an environment in which others can talk and act without fear of repercussion
- Manages in a deliberate and predictable way
- Operates with transparency; has no hidden agenda
- Places confidence in colleagues, staff members and clients
- Gives proper credit to others
- Follows through on agreed upon actions
- Treats sensitive or confidential information appropriately Judgement/ Decision-making:
- Identifies the key issues in a complex situation, and comes to the heart of the problem quickly
- Gathers relevant information before making a decision
- Considers positive and negative impacts of decisions prior to making them
- Takes decisions with an eye to the impact on others and on the Organization
- Proposes a course of action or makes a recommendation based on all available information
- Checks assumptions against facts
- Determines that the actions proposed will satisfy the expressed and underlying needs for the decision
- Makes tough decisions when necessary
Education
Advanced university degree (Master’s degree or equivalent) in human resources management, business or public administration, social sciences, education or related area. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
Work Experience
A minimum of ten years of progressively responsible experience in human resources management, administrative services or related area. Practical experience with the planning and delivery of human resources services in conflict and post-conflict field operations mounted by the United Nations (including UN peacekeeping, political missions, agencies, funds and programmes) or similar international or non-governmental organization(s) is required. Hands on experience with UN Human Resources/Administrative procedures and knowledge of UN Information Management Systems are desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For the position(s) advertised, fluency in oral and written English is required. Knowledge of a second United Nations official language is an advantage.
Assessment Method
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations – Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
Candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
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