Job description
GE (NYSE: GE) works on things that matter. The best people and the best technologies taking on the toughest challenges. Finding solutions in energy, health and home, transportation and finance. Building, powering, moving and curing the world. Not just imagining. Doing. GE works. For more information, visit the company’s website at www.ge.com
Relocation Expenses
Yes
Role Summary/Purpose
Manage East Africa Service Team through leadership and development of the field engineers, biomedical technicians, and field technicians. Create an environment to achieve ultimate customer loyalty. Provide leadership in setting and achieving assigned goals in the profitable installation, maintenance, and repair of GE Healthcare products and the growth of the service contract base.
Essential Responsibilities
•Accountable for positive leadership of direct reports to include ongoing direction, coaching, and career development.
•Drives business results and manages customer relationships within area of responsibility
•Owns operational processes (PM completion, Overtime management, NCR, FE Tool utilization)
•Leads and cultivates a culture of GE Values and integrity.
•Leverage internal relationships to enhance business performance and customer experiences. Promotes a safe working environment and ensures compliance with applicable EHS policies and procedures.
Qualifications/Requirements
1.Bachelor’s degree and at least 4 years of leadership experience in management or indvidual leadership role or equivalent (defined as High School Diploma/GED and 6 years progressive experience with leadership experience direct or indirect or technical experience.
2.Ability to develop and execute multiple priorities and approaches to meet objectives
3.Exceptional interpersonal skills
4.Willingness to travel within your specified geographic region
Desired Characteristics
1.MBA
2.Prior field sales or field service experience
3.Proven leadership and ability to orchestrate resources and motivate teams
4.An inclusive leader that builds a connection to the workforce through personal involvement and trust
5.Proven ability to influence and drive change through exceptional written and verbal communication skills
6.Demonstrated tendency to challenge the status quo and drive constant improvement in process and ability to achieve organizational goals
7.Ability to develop and execute multiple priorities and approaches to meet objectives
8.Direct customer relationship experience
9.Proven ability to effectively communicate across a distributed workforce
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