Field Manager – Retail Audit
Industry: Market Research
Location: Tanzania
Salary: Ksh. 100,000 Our client is a world leader in market research, global market information and business analysis who seeks to provides market research insight across all industries and businesses.
Duties & Responsibilities
- To manage the service with efficiency, flexibility and quality of work, taking into account the budget requirements
- To manage the team
- To supervise the data collection for all quantitative studies
- Calculates and/or supervises the field costs of quantitative studies
- Plans and coordinates the various stages of quantitative studies (Production, Field, Editing, Data processing)
- Prepares and/or supervises the preparation of projects for the various Operations services
- Organizes all fieldwork subcontracting (costs demands, choice of the subcontractor, relationship with the subcontractor) for studies
- Ensures timing and quotas are respected
- Make summarized reports of fieldwork feedback for every project
- Prepares, sends and/or supervises the fieldwork updates that are analysed by client services
- Takes part in or supervises the general briefing of the interviewers and supervisors about the research.
- Proposes specific controls
- Checks the administrative management of the interviewers and supervisors (contracts, elements of pay)
- Carries out the evaluation interviews of team members
- Suggests improvements to standard processes
- Supports strategies for building team effectiveness
- Supports an environment of work excellence by ensuring own performance is consistently optimal
- Advisor for team and other internal services
- Constructively brings attention to issues of poor performance within team and suggests possible solutions
- Requests technical support / back up / by team members
- Build inter-departmental relationships productively
- Interacts effectively with varying levels with different backgrounds and perspectives
Qualification & Skills
- Relevant Degree/Diploma in Research or its equivalent
- 2 Year Experience in Research
- Must be a Tanzanian National
- Creative and decisive under pressure
- Acute flexibility and adaptability
- Manage diversity in a complex context
- Field Interviewing Experience across methodology type
- Experience in leadership
- Quantitative Research Process with specific questionnaire and research design knowledge
- Conversant with budgets, timings and quotas [commercial]
- Good Communication and interpersonal skills
- Ability to manage numerous projects simultaneously
- Sense of customer service
- Project related complex decision making: Ability to make propositions
- Detail focus
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