Customer Service Executive (Arabic Speakers) Job in Kenya

Our client is currently recruitingCustomer Service Executives Job Role


  • Attracts potential customers by answering product and service questions;

  • Maintains customer records by updating account information.

  • Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem;

  • Maintains financial accounts by processing customer adjustments

  • Prepares product or service reports by collecting and analyzing customer information.

  • Contributes to team effort by accomplishing related results as needed.



Requirements



  • Fluent in Arabic

  • Proficiency in computer packages especially excel, internet and word.

  • Good communication both verbal and written

  • Good organization skills

  • Attention to detail


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