Job Ref: KCBSS 10/2014 The Position: Reporting to the Managing Director KCB South Sudan, the job holder will be responsible for the overall leadership and management of the line of business defined as Corporate Banking to achieve business growth, excellent customer service, inculcate a sales culture, and ensure operational compliance, staff performance and development.
Key Responsibilities
The major responsibilities of this position will be to:-
- Offer strategic leadership and direction of the Bank’s corporate business in line with the Bank’s overall strategic intentions and business plans.
- Grow corporate client and revenue base through formulation and marketing of appropriate financial solutions to corporate, institutional and selected SME clients.
- Lead and manage the teams operating in the Corporate Units while ensuring adequate and relevant training, leadership development and performance management of the unit’s staff
- Proactively lead acquisition and development of long term client relationships within the South Sudan market in order to achieve excellence in customer service and customer loyalty.
- Continuously evaluate and cross-sell financial solutions to clients in order to maximize profitability, while ensuring that all the risk management principles are being adhered to at all times.
- Be the primary point of contact for all the corporate customers and to build effective cross- functional relationships within the bank in order to deliver effective service.
- Foster strong and robust relationships with all the key stakeholders of the Bank including but not limited to shareholders, customers, regulators and the community at large.
- Ensure delivery of world class customer service to the bank’s corporate client base.
- Ensure regular product innovation and delivery to the market in order to meet customers’ needs on a timely basis.
- Maintain a good loan book and ensure profits are increased, accounts out of order are reduced and downgrading/provisions is reduced.
The Person For the above position, the successful applicant should have:-
- Business related degree from a recognized institution. Possession of a postgraduate degree or professional qualification in a related field will be an added advantage.
- Minimum of 6 years’ experience in Relationship Management and at least 4 years’ experience in credit and a proven record of successfully managing and growing a portfolio of corporate banking clients.
- Extensive and thorough knowledge of the financial services dynamics as well as specific knowledge of banking products and services.
- Complete knowledge and clear understanding of the bank’s credit processes and operating systems;
- Sound knowledge of the business environment and operating dynamics of South Sudan and the entire East African region.
- Strong leadership and interpersonal skills to manage strategy, change, diversity, financial performance, productivity, championing customer focus, and in managing people in a multi-cultural environment.
- Strong communication and negotiation skills with the ability to network and develop strong internal and external business relationships.
- Ability to be innovative in identifying and harnessing new and existing opportunities to maximize business results while being highly action oriented;
- A high level of business acumen and ability to display orientation to market dynamics and profit orientation;
- A proven track record in delivering results;
- Possess good risk and financial analysis skills.
The above position is demanding for which the bank will provide a competitive package for the successful candidates.
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