Our client, Kenya Ports Authority (KPA) is a statutory body under the Ministry of Transport and Infrastructure established by an Act of Parliament in 1978 with a mandate to maintain, operate, improve and regulate all scheduled sea ports situated along Kenya’s coast line.
The key focus areas of KPA include capacity expansion, productivity improvement, growth in market share as well as safety and security.
In line with its growth and expansion strategy, KPA is seeking highly organized, analytical and self-driven individuals to fill the following key positions in its establishment:
Senior Support Officer
1 Post
SSO 10/14
Reporting to the Head of Information and Communication Technology, the holder will be responsible for ensuring Service and customer delivery expectations are met within the Authority in all ICT related issues.
Key responsibilities will include:
- Ensuring the adherence to IT Service Desk processes and procedures to meet internal and external customer Service Delivery expectations;
- Resolving client and technical team conflicts and where appropriate prompt escalation of user / staff issues;
- Preparing periodic reports and follow ups on all aspects of Service Delivery;
- Ensuring that staffing levels are adequate and that the shift rosters are prepared on time.
Skills & Attributes:
- Bachelors degree in Information Technology or other relevant field;
- Minimum of five (5) years of experience in a similar role in a reputable organization
- Relevant IT Certification; and
- Member of relevant professional body.
Principal Network & Communication Engineer
1 Post
Ref: PNCE 10/14
Reporting to the Head of Information and Communication Technology, the jobholder will be responsible for Network Administration at the Authority.
Key responsibilities will include:
- Managing the data communications infrastructure of the Authority;
- Managing the physical infrastructure including wired and wireless Local Area Network (LAN) and Wide Area Network (WAN);
- Managing the network on all Data Centres;
- Coordinating the acquisition of new network and communication infrastructure;
- Participating in infrastructure planning, design, development, deployment, and modification; and
- Monitoring and controlling service levels of infrastructure suppliers and vendors.
Skills & Attributes:
- Bachelors degree in Information Technology or other relevant field;
- Masters in Information Technology or its equivalent will be an added advantage;
- Certification in Networking such as CCNA, CCNP, CCSP, CISA CISCO;
- Minimum of five (5) years of experience in a similar role in a reputable organization; and
- Member of relevant professional body.
Principal Information Technology Officer (Systems Administrator)
1 Post
Ref: PITO – SA 10/14)
Reporting to the Head of Information and Communication Technology, the jobholder will be responsible for systems administration on hardware and software solutions.
Key responsibilities will include:
- Ensuring availability of both hardware and software to support the Authority’s business;
- Ensuring data and software backup and recovery procedures are maintained;
- Managing the Data Centers infrastructure;
- Ensuring all enterprise applications are licensed and updated;
- Ensuring system compliance standards and acceptance criteria for new systems are maintained as set by the organization;
- Planning for IT system enhancements and implementation of new IT systems;
- Managing systems interfacing and/or integration;
- Ensuring that all IT related vendors and service level agreements entered with external service suppliers are managed effectively; and
- Analyzing and monitoring the performance of all Business Applications.
Skills & Attributes:
- Bachelors degree in Information Technology or other relevant field;
- Masters degree in Information Technology or equivalent will be an added advantage;
- Minimum of five (5) years of experience in a similar role in a reputable organization;
- Certification in ICT Infrastructure Administration, BASIS, UNIX, ORACLE and Microsoft Administration; and
- Member of a relevant professional body.
The post KPA IT Jobs in Kenya – October 2014 appeared first on Jobs in Kenya.
