Our client is a Manufacturing Company currently recruiting a Customer Service Manager .
The person will be responsible for achieving excellent customer service for the organisation, and engage with the Senior Management Team to develop and implement customer service policies and procedures that will achieve and exceed customer service experience expectation.
Key Duties and responsibilities
The person will be responsible for achieving excellent customer service for the organisation, and engage with the Senior Management Team to develop and implement customer service policies and procedures that will achieve and exceed customer service experience expectation.
Key Duties and responsibilities
- Providing help and advice to customers using the organisation's products or services.
- Communicating courteously with customers by telephone, email, letter and face to face.
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