Job Description | |
Supporting the Chief Information Officer directly in delivering Technology & Operations’ strategic agenda. | |
Key Roles & Responsibilities | |
Preparing plans, strategies and presentations for specific business initiatives and business critical issues. Assisting the management team in performance monitoring and management decision making through provision of timely and consistent reporting. Assisting managers in delivering quality customer service through provision of processes and tools support. Facilitating coherent internal communication and knowledge sharing. Monitoring and tracking business performance, budgets, risk issues and the implementation of other business critical issues using existing MIS and data provided by functional and business support. To assist the Departmental Continuity Coordinator (DCC) for T&O to: o Formulate recovery strategies. o Develop, maintain, and test BC Plans for T&O. o Raise awareness of BC planning issues within the departments. o Report directly to the BCM on BC planning matters. o Coordinate any inspections by external authorities within the business Support the T&O Outserve Champion and drive the Outserve agenda for T&O Kenya. Assume role of Project Manager on T&O Projects as assigned by the CIO and ensure their timely delivery. Organize key business meetings and monitor follow up actions. Work in tandem with HRRM, T&O in staff resourcing. Prepare T&O country reviews as when required. Demonstrate implementation of STP and automation of workflows. To undertake any other specific business projects for T&O. Ensure you remain alert to the risk of money laundering and assist in the Bank’ efforts in combating it by adhering to the key principles in relation to: identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers.” | |
Qualifications & Skills | |
1. University Degree in business related discipline 2.Essential Skills / Aptitude: 3.A strong analytical and technical background. 4.The ability to work closely with senior management in developing strategic initiatives and representing the T&O function. 5. An understanding of the business in terms of our products and customer segments. 6. The incumbent should possess the ability to analyse and interpret data 7. Computer skills are essential: Detailed understanding and use of spreadsheets, preparation of Microsoft PowerPoint presentations; and translation of various metrics and data to visual forms. 8. Creative, confident and professional person with high-levels of drive, ambition and enthusiasm. 9. Strong presentation and communication skills. Key Measurables: 1.Cost – Achieve cost budget. With a saving of at least 5%. |
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