Ericsson Job Vacancy in Kenya : Customer Project Manager MS Transformation Manager

Req ID: 59287


Introduction


Ericsson is a world’s leading provider of communications technology and services. Our offerings include services, consulting, software and infrastructure within Information and Communications Technology for telecom operators and other industries. Today, more than 40 percent of the world’s mobile traffic goes through Ericsson networks in over 180 countries, and we support customers’ networks servicing more than 2.5 billion subscribers. Using innovation to empower people, business and community, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions to help shape a more sustainable world.


We are truly a global company, operating across borders in over 180 countries, offering a diverse, performance-driven culture and an innovative and engaging environment where employees enhance their potential every day. They share a passion to win and a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning and growth opportunities that allow you to acquire the knowledge and skills necessary to reach your career goals.


We welcome the opportunity to meet you!


We are currently looking for an experienced CPM to be responsible for T&T (Transition and Transformation) Programs within the Managed Service Domain, in region RSSA.


Transition and Transformation, is an enabler for the regions to drive efficiency improvements according to their tactical plans (TRCP) and covers three major types of activities:


Off-shoring according to contracts: Per contract, transfer delivery activities from regional operations to a Global Service Center, GSC.


Off-shoring per Competence Domain or T&T Vertical: Transfer of (industrialized) service delivery activities within a Competence Domain or T&T Vertical (Global Delivery Projects, GDP activities only).


Local efficiencies: Identify service delivery activities that can be done with fewer resources or if more can be done with the same resources. Typically this is done through implementation of methods, processes and tools.


The role implies, accountability that a Transformation Project delivers the expected efficiency improvements and cost savings. The Transformation Manager is a highly skilled project manager and a subject matter expert within transition, transformation and change management.


The role of the CPM Transformation Manager is a key element in the successful delivery of the T&T Program.


The CPM Transformation Manager will liaise with/ work cooperatively with all Ericsson project stakeholders including Regional Operations Management, GSC Management and BU organizations across Ericsson.


On a high the role will cover following responsibilities:



  • Establish Transformation baseline plan

  • Drive Transformation execution

  • Ensure stakeholder engagement

  • Manage risks and scope changes

  • Control Transformation finances


Qualification and Experience


Bachelor’s degree, preferably in a science, business or telecommunications discipline, or a minimum of eight years of progressive experience in a related field.


Valid external project management certification (PMP, PgMP or IPMA)


PM experience from at least five projects and all project phases


At least 5 years’ experience as project manager and (preferably) at least 3 years PM experience from telecom transition or transformation projects


Human Competence


Strong skills in Leadership and leading by example.


Customer oriented and business minded – has a consultative approach and focus on profitability.


Analytic with strong problem solving capability.


Self-motivated and works well under pressure.


Strong skills in Interpersonal communication and Presentation (oral and written) – ability to communicate effectively on an executive level.


Good conflict management skills.


Highly developed skills in driving change.


Ability to prioritize and plan own work to meet assigned schedules and targets.


Highly developed skills in knowledge sharing – create a learning culture.


Highly developed knowledge in Diversity awareness


Good English language skills (oral and written).


Business and Professional Competence


Business and financial awareness – understanding of the implications that various courses of action will have on costs.


Good knowledge of the Market and Ericsson Customers.


Good knowledge of Ericsson Portfolio.


Good understanding of all Project Management Knowledge areas.


Good understanding of Competence Domains, MS strategy, MS@Ericsson Program and Tier2 Program.


Good knowledge of relevant guidelines, tools and processes (eg. MS Project Model, 6-steps Transformation Model, MSDP and MS-TOP).


Good understanding of Ericsson organizational structure, ways of working and Company directives.


Good knowledge of Service delivery strategies and processes.


Good knowledge of MS Sales processes and tools.


The post Ericsson Job Vacancy in Kenya : Customer Project Manager MS Transformation Manager appeared first on Jobs in Kenya.


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