Ref-Code: KE-60213478-EN-15-002 Work area: Consulting Expected travel: 0% – 70% Career status: Employment type: Regular Full Time
COMPANY DESCRIPTION
SAP is the global market leader for business software and thus contributes a considerable part of the world’s economic power grid. At SAP you get your chance to put your ideas into action with maximum impact.We can build on: 20+ years of SAP industry expertise, 2000 + Utility customers, 32 of the top 50 Utilities in Forbes2000 run their business with SAP. SAP is the Trusted Advisor for the Utilities Industry. Utilities Industry is strategic market for SAP with extraordinary perspectives for growth. Our organizational unit, Utilities, was integrated into the Field Services Hub Energy and Natural Resources (ENR) Europe, Middle East, Africa (EMEA) in January 1st 2012. The ENR Hub was created to help SAP maximize value for our customers in this region with an extended global consulting and education services portfolio, allowing for effective knowledge sharing across borders, creating a win-win situation for all constituents. In order to achieve our ambitious targets and objectives, we are currently looking for skilled Solution Consultant (f/m) who will be in charge of ensuring that SAP´s mature but also innovative solutions for the process industry can be rolled out successfully. Our Consulting organization supports EMEA-wide projects and customer engagements with various consulting services. Take the opportunity to join an international team of Utility experts, implement software in international projects and gain cultural experience, to set a serious foundation for future career steps. In order to achieve our ambitious targets and objectives in Africa, we are currently looking for skilled Solution Architect (f/m) who will be in charge of ensuring that the SAP footprint and roadmap at one of our key Utility customers in the region, if not in the world, is defined and extended. As an industry thought leadership role, be able to engage deeply with customer in understanding business requirements, evolving the desired solution landscape, and positioning new solutions and services to customers around key business process areas. This is key “value-generation” role within customer engagements. In this endeavor, one may need to complement the account teams by working closely with IBU, CD, GDC and other internal entities, in evolving and packaging unique solutions. Ability to document and create demo scenarios and envisioning the solution approach would be essential. Knowledge of integrating with other niche 3rd party solutions (such as Analytics, Opentext, CRM, Portfolio Management, Energy Trading, Pricing, GIS, Mobility, etc.) would be necessary to provide a more comprehensive solution offering to customers.
EXPECTATIONS AND TASKS
- Take leadership role in engaging with large and strategic customers – portray a trusted-advisory role for SAP solutions and processes
- Engage with C-level stake-holders in understanding business requirements, current solution landscape and propose new solutions and applications that provide enhanced value from customer perspective
- Hand-on experience on product areas (IS-U, CRM, EAM), ability to create demo scripts and configure scenarios in SAP essential
- Create a compelling solution framework including the solution process landscape, integration touch-points and showcase business benefits / RoIe calculations
- Work on customer RFP’s with account teams, create the necessary value-proposition and package the service offerings that makes it a winning deal
- Provide expert consulting services for customers and projects around key solution areas
- Work closely with Account teams in prospecting new / increased opportunities and engagements
- Manage internal stakeholders, esp. in new / ramp-up solution deployment
- Contribute to enhancing the knowledge management process within the industry – create business best practices, process flows, templates and support packaged service offerings where necessary
WORK EXPERIENCE
- 10-12 years of industry / project management / solution experience – excellent understanding of industry business processes, solutions and applications, and ability to comprehend and apply business process best practices
EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES
- Graduate / Post-Graduate degrees in Management or Engineering areas
- Certified / Trained in SAP IS-Utilities product areas with minimum 5 end-to-end project experience (industry experience may compensate to some extent for lack of as many end-to-end project experience)
- Good knowledge of SAP solution framework, industry solution areas, ASAP methodology and Solution Manager
- Cross-solution knowledge preferred (SRM, CRM, BOBJ, EAM, Mobility, etc.)
- Adept at handling project communications, capable of having c-level interactions and engaging with senior management stake-holders, managing expectations and proposing value-based offerings
- Strong presentation and communication skill set necessary – ability to comprehend business requirements and create a strong value for the proposed solution architecture
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