Job Purpose
Reporting to the Quality Assurance manager the job holder will be responsible for implementing quality policies, guidelines and standards in the factory to ensure that non conforming products do not reach the consumer. Additionally, the jobholder will have responsibility of building quality culture and providing expert and effective quality advice to manufacturing team through continuous coaching, analysing quality performance and feed back for corrective actions.
Key Deliverables
- Support New Product Introductions (NPI’s) by coordinating production in the factory and providing results and reports within expected timelines.
- Carry out process audits to ensure compliance with applicable Standard Operating Procedures and ensure non conforming product do not go to the market and evaluate and communicate deviations from specification.
- Perform gap analysis and process capability measurements for modules and put in place action plans to improve machine capabilities.
- Carry out protocol runs after machine overhauls, installation and maintenance.
- Recommend decisions about products, tobacco and wrapping materials that deviate from the prescribed quality standards, and take initiate corrective action to prevent recurrence.
- Prepare, interpret and present detailed quality performance reports for the manufacturing team as required.
- Perform Process Mode Effect Analysis (PFMEA) for key processes in SMD and put in place quality plans to mitigate identified risks.
- Coordinate root cause analysis and trouble shooting using problem solving tools for non conformances and customer complaints.
- Provide training for Quality and manufacturing staff as well as other employees who interact with the product.
Essential requirements
- Minimum Degree in analytical chemistry, Chemical or Process Engineering.
- At least 3 years’ experience in a manufacturing environment.
- Advanced knowledge in Quality Management systems and knowledge in statistical process control (SPC). ISO 9001:2008 Lead auditor qualification will be an added advantage.
- Proven experience in Team leadership and influencing skills
- Good analytical skills, paying attention to detail and having a logical and methodical approach to process and product Quality Assurance.
- Have good time management skills with a focus on results
Working at BAT
British American Tobacco (www.bat.com) is a market leading, global organisation with a long, established history and a bright and dynamic future. Thanks to our people we have continued to deliver growth and exceed expectations in an increasingly complex and challenging marketplace.
Our aim is to become the leading tobacco company in each of our markets by providing excellent products with confidence and responsibility expected of global consumer brands.
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