Our client, a medium sized SACCO in Timau, Meru County, with a branch in Naivasha, wishes to recruit suitably qualified and experienced individual for the position of:
SACCO Branch Manager
Ref: BM/SIRSA/02.15
Reporting to the Chief Executive Officer, the branch manager is responsible for coordinating day to day operations and business growth at the branch together with the following other duties;
- Establish and oversee the implementation of sound financial management systems in liaison with the finance department
- Manage branch performance against agreed targets and budgets,
- Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the Sacco
- Maintain and develop existing and new customers through appropriate propositions and promotion methods, and relevant internal liaison, to optimise quality of service, business growth, and customer satisfaction.
- Manage the branch loan portfolio in accordance with the Sacco credit policy and procedures.
- Management and growth of the branch savings and deposits in accordance with relevant policies, procedures as well as the overall Sacco strategic objectives
- Ensure that all Sacco policies, rules, procedures and other relevant laws and regulations are adhered to and all staffs are conversant with themin line with Sacco objectives
- In liaison with finance department, ensure adequate branch liquidity and that there is enough cash at all times
- Ensure adequate security for cash in Sacco premises, in transit and at any paying points.
- Controls the utilization of, and ensuring proper maintenance and custody of all society assets at the branch
- Establish and maintain appropriate systems to ensure that member’s queries and complaints are noted and addressed satisfactorily and in time.
- Establish and maintain appropriate reporting systems to ensure the board and management are well appraised on branch performance and that accurate reports are prepared and submitted in time
- Ensuring proper running and security of ICT resources at the branch in accordance with the ICT policy
- Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships with stakeholders
- Manage and motivate staff, train and develop staff, according to company policies and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, grievance, etc.
- Manage branch health and safety, security and emergency systems, and ensure staff and members awareness of the same, according to Sacco policies and relevant laws
- Develop personal skills and capability through on-going training, as provided by the Sacco or elsewhere or by self-subject to Sacco approval.
- Any other duties as may be allocated by superiors from time to time
Skills, Competencies and Experience
- University degree in Business Administration, Business Management, Commerce, Finance, Accounting or Economics.
- Attained CPA Part 2 or its equivalent e.g ACCA
- Diploma in co-operative management, business management, microfinance, marketing, entrepreneurship or any other relevant field will be an added advantage.
- Have at least five years’ experience in a deposit taking SACCO with two years of these being in a senior management position or a banking environment.
- Computer proficiency.
- Possess excellent interpersonal and communication skills.
- Knowledge of Sacco and Co-operative regulations
- Knowledge of credit management
- Be decisive and possess quick judgment skills
- Possess leadership and supervisory skills
- Possess analytical and critical thinking skills in use of spread sheets and word processors
- Management reporting skills
- Be a team player with public relations skills
- Have ability to work long hours and with minimal supervision
- Be proactive and possess initiative
- Have excellent communication and interpersonal skills
- Be able to motivate and mentor a team
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