Client Relation Manager Job at Frank Management in Kenya
Overall Responsibility:
Provision of overall management and strategic direction towards achieving organization objectives
Objectives:
- Strategic planning and implementation
- Link with external partners, stakeholders
- Prudent financial resources management
- Optimal labour productivity
- Customer service and growth
- Sound conservation
Client Relation Manager Key Tasks
- Providing strategic direction and leadership
- Chairing the management committee meetings that develop business goals and strategies
- Overseeing implementation of corporate plans and strategies based on the business philosophy, mission, vision and core values.
- Overseeing financial management and investment undertakings by ensuring that sound policies and practices are adopted for optimal utilization and returns
- Overseeing effective management of human resources for optimal productivity through policies and strategies that attract and retain qualified and competent staff
- Overseeing effective management of physical and material assets for optimal returns from the investment
- Providing strategic linkages with the corporate world, business community, government agencies and other social partners
- Providing leadership in business growth and customer service in line with the corporate business plan and strategy
- Ensuring corporate compliance with all statutory, legal, social and regulatory requirements in the execution of its business strategies
- Overseeing execution of all business processes within the set policies, procedures, norms and standards to meet the stakeholders’ expectations
- Directing and coordinating all business activities and operations to ensure that various department operate harmoniously and in conformity with the overall operational plans and performance targets
- Overseeing development and implementation of corporate social responsibility initiatives
- Promoting management and technological innovations to enhance organizational efficiency and productivity
- Managing corporate change through adopting policies and strategies that will ensure organizational effectiveness and business survival
Qualifications for Client Relations Jobs
- Bachelor of Business Administration and an MBA a must
- A minimum of 5years experience in a similar role.
- Preferred areas of expertise:
- Knowledge of Performance Management, People Development.
Skills
- Reporting Skills
- Maintaining Employee Files
- Dependability,
- Organization and Administrative Skills,
- Scheduling,
- Confidentiality,
- Independence,
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