Contemporary Restaurant Unit Manager 2015


A contemporary restaurant specializing in premium authentic, nutritious and hearty Kenyan cuisine is recruiting for a Unit Manager .

Location: Nairobi

Start Date: Immediate Key Responsibilities


  • Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity.

  • Investigate and resolve complaints regarding food quality and service.

  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food in order to ensure that food is prepared and presented in an acceptable manner.

  • Schedule staff hours and assign duties.

  • Monitor compliance with health and fire regulations regarding food preparation and serving.

  • Establish standards for personnel performance and customer service.

  • Works to ensure proper co – ordination to ensure proper service delivery.

  • Maintain food and equipment inventories, and keep inventory records.

  • Order and purchase equipment and supplies.

  • Staffing and tasking of the restaurant and kitchen staff.

  • Arrange for restaurant and kitchen equipment maintenance and repairs.

  • Take dining reservations.

  • Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.


Scope of Duties


  • Co – ordinates all the departments within the food and beverage to ensure proper service delivery

  • Staff evaluation, promotion and training

  • Coordination of all kitchen and service staff to ensure proper service delivery

  • Ensuring quality control in the food and beverage service

  • Plans all functions and events within the hotel

  • Settling out guest complains

  • Ensures all costs within the department are kept low and ensures no waste in the kitchen and service department

  • Scheduling work amongst all staff working under him


Qualifications, Experience and Competencies


  • Degree/Diploma in Hotel and Restaurant Management / Hospitality Management

  • Or an Advanced certificate in food and beverage service and sales and a Three year working experience in the food and beverage department in a three or four star hotel

  • Perfect knowledge of food and beverage products and their production and services

  • Perfect computer knowledge and skills and able to operate various hotel software

  • Excellent oral and written communication skills

  • Result driven and team player

  • Good coordination skills

  • Passion for customer service and staff motivation

  • Time conscious and able to meet set deadlines

  • High level of integrity and honesty

  • Good conflict resolution and analytical skills


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