NPO Manager in Kenya – External Resource Requirements
- Lead team of MS and off-shore NPO engineers in management and improving radio Radio KPI’s in 2G, 3G and LTE
- Interface with customer on radio quality matters and meet the customers’ expectations and exceed KPI targets
- Interface with MC team to provide inputs for radio network planning (2G, 3G and LTE)
- Manage the execution of periodic network DT for all technologies and plan and execute corrective actions based on DT findings
- Manage team to deliver quality and timely PM reports for all technologies.
- Develop short term and long term plans for developing/ improving the performance of NPO team in MS environment.
- Interface with off-shore delivery team to ensure timely and quality delivery of NPO requirements.
- Drive the field operations, CS and PS core, BSS and OSS teams to ensure they provide right inputs to achieve the desired radio quality outputs
Qualifications
- Proficiency in radio network technologies (3G, 2G, and LTE)
- Minimum of 8 years working in Telecoms NPO with at least 3 years as a manager or team leader.
- Good competence and experience in using radio NPO tools for (TEMs, ATOL, Coverage prediction tools etc)
- Experience of working with Nokia/ NSN radio network equipment (BSS, OSS and UTRAN)
- Good leadership skills (team management, communication, resource management, stakeholder management etc)
- Good Personal competencies (proactive, self driven, highly motivated, able to work in a multicultural environment, able to stay focused even under pressure)
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