Corporate Relationship Manager
Job Purpose:
Reporting to the Head of Business Centre, the jobholder is responsible for originating and managing a designated portfolio of corporate and SME Customers for continued and long term profitability to the bank.
Key Responsibilities:
- Ensure that customer revenues and profitability targets are achieved/ exceeded.
- Retain existing customer base and market for new business to grow portfolio;
- Analyse and identify new business opportunities from existing portfolio
- Understand customers’ businesses and anticipate their requirements
- Match customers’ needs with product capabilities through presentation of tailored demonstrations and proposals.
- Monitor, track and report on sales activity on a periodic basis and ensure action is taken to meet sales targets.
- Negotiate terms and conditions with customers to maximize revenue and profitability.
- Identify opportunities for cross selling and referrals to other product lines through developing a good understanding of client needs.
- Maintain ongoing contact with customers to ensure targeted level of utilization
- Ensure timely and quality preparation of credit files for approval.
- Ensure timely file reviews and minimal NPA per set targets
- Manage, lead and provide guidance to a Relationship Officer to ensure the Unit’s set targets are met
Desired Skills and Experience
- 6 years Banking Experience, the last 4 of which should be in relationship management handling corporate or medium size SME relationships in a commercial bank.
- Strong knowledge of people and client relationship management.
- Strong credit skills and in-depth understanding of SME and Corporate Banking Products.
- A bachelor’s Degree in business studies or similar area.
- Master’s Degree and relevant professional qualifications e.g. AKIB, CPA, ACCA are added advantage
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