This role is responsible for operations management. The role facilitates the business unit management review processes and system. The role provides operational support to the business unit leader, including: revenue and profit performance analysis, account growth and erosion analysis, financial performance, gaps, key initiatives. The role manages and improves processes, measurements and deliverable standardization to ensure effectiveness and efficiency.
Skills:
Communication/Negotiation:
Draw upon professional concepts to collaborate with others to carry out assigned duties. Negotiation is required.
Problem Solving:
Recognize job-related problems. analyze causes using existing techniques or tools, prepare and recommend solution alternatives. Challenge the validity of given procedures and processes with the intent to enhance and improve.
Contribution/Leadership:
Works on professional projects;work is often reviewed for developmental purposes.
Understand the standard mission of the professional group and vision in own area of competence. May directly influence people in own project. Position may require coordination of activities of less experienced or less knowledgeable team members.
Impact on Business/Scope:
Accountable for individual or team results. May contribute by supporting activities that are subject to business measurements, impact customer satisfaction, or impact immediate costs or expenses.
Required
- Bachelor’s Degree
- At least 4 years experience in operations management
- English: Fluent
Preferred
- Business/Management
- At least 5 years experience in operations management
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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