Job Title: Marketing & Customer Service Officer
Reports To: BDE
A growing Financial Institution (Members’ owned Sacco) in Nairobi is seeking vibrant, self-motivated and qualified person for the above post
Role Objective
- Ensure client and potential clients’ ultimate satisfaction with the company’s services.
- Proactively manage the marketing platform of the company
Duties and Responsibilities
- Develop and manage productive working relationships with clients.
- Demonstrates products and services to existing / potential customers and assists them in selecting those best suited to their needs
- Researches sources for developing prospective customers and for information to determine their potential.
- Develops clear and effective written proposals / quotations for current and prospective customers.
