SME Relationship Officer (Coast Region)


SME Relationship Officer - Coast Region Mombasa, Malindi, Mtwapa

Main Purpose of the Job:




  • To contribute to the profitability of the branch by effectively achieving set sales targets through actively and proactively identifying sales opportunities;

  • To keep the portfolio at risk at the acceptable minimum through actively following up on all clients for timely repayments;

  • To proactively and continuously deliver service excellence.

  • Marketing of loans

  • Loan appraisals

  • Collections

  • Portfolio management

  • Administration of loans

  • Customer relationship management

  • Maintaining an excellent corporate image


Production / Sales



  • To manage own sales production performance and implementing corrective actions to achieve target objectives;

  • Proactively driving sales through a combination of advertising, customer referrals and viral marketing (word of mouth).

  • Ensure that you contribute to the profitability of the branch by meeting individual sales targets set by management;

  • Effectively achieving set sales targets by actively and proactively identifying of opportunities;

  • Attend the daily planning and review meetings.


Qualifications


  • Bachelor’s degree in a related field will be preferred

  • 2 to 3 years sales experience in SME banking a must


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