Job Description | |
• Manages the day -to-day collections of UPIL and credit cards to ensure losses are minimised and recoveries maximised by the effective implementation of collections strategy. | |
Key Roles & Responsibilities | |
• Reviews processes within collections of UPIL and credit cards to identify risk and opportunities to streamline operations, improve service and minimise losses. • Highlights and analyses credit failures to identify ways of improving the credit approval process for UPIL and credit cards accounts. • Works with solicitors throughout the litigation process to ensure optimal collection with minimal legal cost to the bank • Maintains and analyses MIS statistical information relating to performance of the accounts and escalates trends for input to Product Development Process. • Legal, regulatory, economic and compliance including the following; - Ensure compliance with the Group’s standard and regulatory requirements pertaining to money laundering and KYC; - Participate in and/or support the Bank’s effort to combat money laundering; - Exercise due care and diligence on matters related to Money laundering and KYC in the day to day operations, which include account opening and reviews, transaction monitoring, reporting suspicions, customer communication, implementing new requirements, updating and revising operating procedures, acquire relevant knowledge and training, provide support to superior and subordinates. | |
Qualifications & Skills | |
• Graduate with 2 year experience in Credit preferably Debt recovery. • Credit skills • Good negotiation and communication skills. • Understands market trends and can interpret impact on the CB portfolio • Full knowledge of Consumer Bank Products and those of the competitors • Good Computer skills with knowledge of the Credit MIS • Strong analytical skills and attention to detail • Basic Project management skills | |
Diversity & Inclusion | |
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential. |
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