Organizational Unit / Duty Station: Operations Unit, East Africa and the Indian Ocean Islands Regional Office, Nairobi, Kenya – Africa Zone.
Immediate Supervisor’s Title: Regional Operations Coordinator
Duration of internship: 6 months
Organizational context:
The International Federation of Red Cross and Red Crescent Societies (IFRC) Regional Office in Nairobi supports Red Cross and Red Crescent National Societies in 15 countries across East Africa and the Indian Ocean Islands.
The East Africa and Indian Ocean Islands (EAIOI) regional office is sharing premises with the IFRC Africa Zone office. The Regional office operations unit supports national societies in disaster response.
The current crisis in South Sudan has countries for a large part of the region and the regional office is active in responding to this disaster as well as other emergencies such as flooding, drought, mudslides, disease outbreaks, etc. across the region.
The regional operations unit currently consists of a Regional Operation Coordinator and two regional Disaster Management Delegate.
The Operations Unit works closely with the IFRC regional office technical teams within Watsan, Health, Disaster Risk Reduction and Disaster Preparedness, Food security and Beneficiary Communications as well as with the IFRC Africa Zone Disaster Management Unit. Strategy 2020 of the International Federation of Red Cross Red Crescent Societies (IFRC) places emphasis on developing a culture of active engagement with, and transparent accountability to the communities that we serve and work with.
One approach towards improving our effectiveness and building greater accountability in programme delivery is to develop a more systematic and coordinated approach towards communicating with ‘at-risk’ and ‘disaster-affected’ communities. Internship Purpose: The role of the operational support intern is to provide support to the emergency operations unit at the IFRC Regional Office in Nairobi. The intern will support the coordination of timely, efficient and effective IFRC support to National Societies that are dealing with the impact of the population movement within and from South Sudan, as well as other sudden and slow onset disasters and crises events.
The intern will report on a day to day basis to the IFRC Regional Operations Coordinator. A mid-term evaluation will be held between the intern and the Regional Ops Manager.
Based on the performance and the interests of the intern the case-load of tasks and responsibilities will be re-assessed during the mid-term evaluation
Internship duties and responsibilities
- Assist the Operations Unit with daily support to emergency operations.
- Collect data and information from emergency response operations and provide a regional overview by the use of tool already existing, and by supporting the development of new management and planning tools.
- Assist with planning and development of DREF and Emergency appeals processes
- Support monitoring of emergency operations through use of IFRC tools
- Support the development of a functional information management system in support of operations management
- Assist with formulation of relevant operational reports including report writing
- Support with the rapid deployment of delegates, RDRT, FACT or ERU’s
- Support to administrative and financial management functions of the Operation unit
- Preparations for operations meetings, note taking
- Undertakes other duties as assigned by the supervisor, including operations coordination tasks, in support of the objectives of the Regional Operations Coordination Unit.
Duties applicable to all interns
- Actively work towards the achievement of the Federation Secretariat’s goals
- Abide by and work in accordance with the Red Cross and Red Crescent principles
- Perform any other work related duties and responsibilities that may be assigned by the line manager
Intern Position Requirements
- A university degree in a relevant area
Experience
- Experience of working in an office environment
Preferred
- Relevant experience working or interning with a humanitarian organization
- RC/RC experience
Knowledge and Skills
- Able to take initiative and to deliver on very short deadlines
- Good interpersonal skills
- Excellent verbal and written skills
- Self-supporting in computers (Windows, spreadsheets, word-processing)
Preferred
- Good understanding of humanitarian or development sector
Languages
- Fluently spoken and written English
Preferred
- Good command of French or Arabic
Competencies
- Collaboration and Teamwork
- Creativity and Innovation
- Communication
- Judgement and Decision Making
- National Society and Customer Relations
- Building Trust
- Empowering Others
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