Our client, a rapidly growing deposit taking SACCO with operations in Eastern and Nairobi regions of Kenya, as part of its business growth strategy, seeks to strengthen its human capital structure by recruiting dynamic and result oriented management team to fill the following positions:
Branch Manager
Based in Nairobi
Ref: BM/10
Reporting to the Chief Executive Officer, the person shall be responsible for:
Job Description:
- Coordinating day to day branch operations and business growth at the branch
- Managing branch performance against agreed targets and budgets, and within policies and standards and in line with the Sacco`s strategic objectives
- Establishing and overseeing the implementation of sound financial management systems in liaison with the branch Operations Manager and finance department
- Ensuring branch accounting system is operated as per the accounting and finance policies
- Seeking and continuously developing knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the Sacco
- Communicating, liaising, and negotiating internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships with stakeholders
- Maintaining and develop existing and new customers through appropriate propositions and promotion methods, and relevant internal liaison, to optimise quality of service, business growth, and customer satisfaction.
- Managing the branch loan portfolio in accordance with the Sacco credit policy and procedures.
- Management and growth of the branch savings and deposits in accordance with relevant policies, procedures as well as the overall Sacco strategic objectives
- Ensuring that all Sacco policies, rules, procedures and other relevant laws and regulations are adhered to and all staffs are conversant with them
- In liaison with finance department, ensure adequate branch liquidity and that there is enough cash at all paying points
- Ensuring adequate security for cash in Sacco premises, in transit and at paying points.
- Control the utilization of, and ensuring proper maintenance and custody of all society assets at the branch
- Establishing and maintain appropriate systems to ensure that member’s queries and complaints are noted and addressed satisfactorily and in time.
- Establishing and maintaining appropriate reporting systems to ensure the board and management are well appraised on branch performance and that accurate reports are prepared and submitted in time
- Ensuring proper running and security of ICT resources at the branch in accordance with the ICT policy
- Managing and motivate staff, train and develop staff, according to company policies and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, grievance, etc.
- Managing branch health and safety, security and emergency systems, and ensure staff and members awareness of the same, according to Sacco policies and relevant laws
- Developing personal skills and capability through on-going training, as provided by the Sacco or elsewhere or by self-subject to Sacco approval.
- Any other duties as may be allocated by superiors from time to time
Minimum Qualifications
- University degree in Business Administration, Business Management, Commerce, Finance, Accounting or Economics.
- Be a registered certified public accountant CPA (K).
- Diploma in co-operative management, business management, microfinance, marketing, entrepreneurship or any other relevant field will be an added advantage.
- Have at least five years’ experience in a deposit taking SACCO/Microfinance or Banking with two of these being in a senior management position.
- Computer proficient
- Possess excellent interpersonal and communication skills.
- Knowledge of Sacco and Co-operative regulations
- Knowledge of credit management
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