Our client, a resort in the outskirts of Nairobi seeks to recruit a Food and Beverage Supervisor to their catering team.
Key Objective: To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach
Key Objective: To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach
Salary: KShs 27K Net
Responsibilities
Customer Focus:
Responsibilities
Customer Focus:
- To implement the consistent delivery of superior customer service through the Customer Service Programme.
- To ensure that the department creates a professional impression to customers and team members.
- To participate with action on Customer Service Reports relevant to your department to achieve positive and consistent results.
- To act on customer feedback relevant to your areas of responsibility. This to include customer complaints and compliments.
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