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JOB KNOWLEDGE &
EXPERIENCE
• Graduate with 2 year experience in Credit preferably Debt recovery.
• Credit skills
• Good negotiation and communication skills.
• Understands market trends and can interpret impact on portfolio behaviour.
• Full knowledge of Consumer Bank Products and those of the competitors
• Knowledge of the Credit MIS
• Good Computer skills
• Strong analytical skills and attention to detail
• Basic Project management skills
• Legal training
KEY RESPONSIBILITIES
• Ensure Credit Risk Management practices are embedded in the SME Collections Unit.
• Manage the irregular book to ensure subsequent losses are minimised through the effective implementation of collections activities as laid out in the collections strategies. Specifically, meet the service metrics detailed in the annual job objectives;
• Review processes within SME collections to identify opportunities and risks to streamline operations, improve service and minimise losses;
• Review Early Alert Accounts for completeness.
• For allocated accounts, work with solicitors throughout the litigation process to ensure optimal collection with minimal legal cost to the bank;
• Work closely with Senior Manager, SME Collections in respect of SME irregular accounts and ensure appropriate strategy and follow up through PAC
• Legal, regulatory, economic and compliance including the following; - Ensure compliance with the Group’s standard and regulatory requirements pertaining to money laundering and CDD;
- Participate in and/or support the Bank’s effort to combat money laundering;
- Exercise due care and diligence on matters related to Money laundering and CDD in the day to day operations, which include account opening and reviews, transaction monitoring, reporting suspicions, customer communication, implementing new requirements, updating and revising operating procedures, acquire relevant knowledge and training, provide support to superior and subordinates.
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Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
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