Main Purpose of the Job
The Product Group (PG) Quality role works within Supply Chain focused on factory operations, implementing, executing, improving and providing technical quality support to manufacturing sites (UL and third party), engineering, TIM (Technical Innovation Management) teams and RCLTs (Regional Category Leadership teams) for Quality Management System (QMS) compliance, innovation execution, quality risk management and quality improvement
Key Responsibilities
- Supports deploying of UL Quality strategy, governance and goals through Product Group specific projects and targets
- Supports building of Quality talent in Product Group through training
- Leads or supports quality and / or consumer safety training within Product Group or in support of PG Quality needs
- Supports ensuring core technology design for equipment and infrastructure, process changes and specifications meet local regulatory requirements and product quality needs (including cleanability, specification localization, etc.)
- Participates in / supports HACCP workshops and activities to ensure HACCP plans for PG network sites are designed and operated to assure product safety
- Supports ensuring, verifying and calibrating UL Quality Management System across PG network sites
- Supports ensuring compliance to product technology GMP requirements across PG network sites
- Supports/ participates in Quality Operational Reviews for PG network sites
- Supports PG network sites in Quality management for resolution of quality / consumer safety issues
- Supports efforts to ensure that Quality processes for IPM Functional Excellence are implemented for all innovations
- Supports preparation of innovation transfer plan / documents for new product introductions at PG network sites
- Participates in Early Management actions for product and equipment regarding quality requirements for innovation projects
- Supports ensuring quality concerns / requirements are managed during site / equipment commissioning at suppliers, 3P Mfg and UL SU as needed for innovation / change projects
- Supports ensuring quality and consumer safety requirements / considerations such hygienic design, etc. are taken into account in CAPEX plans for investments / improvements
- Supports ensuring consumer safety and product quality in newly acquired Make sites by assessing compliance to UL Quality requirements and driving improvement plans to close gaps
- Supports investigation and resolution of product quality incidents linked to Product Group
- Supports Quality Management System deployment and continuous improvement through support to TPM
- Quality Pillar and Virtual Sites
- Supports resolving consumer/ customer product and package complaints and CRQS issues through analysis of care‐line and CRQS audit information to identify improvements
- Supports Product Group Quality efforts in RCLTs to raise visibility and set priorities for Quality improvement
- Supports ensuring that capabilities of new third party co‐makers to meet UL Quality requirements are verified through technical capability assessments
- Supports ensuring on‐going compliance to UL Quality Management standards in 3P Make through KPI and nonconformance monitoring, intensive care, technical visits (as needed) and general oversight
- Supports Procurement and 3P Mfg / PI suppliers, as appropriate to PG, to resolve gaps identified in required SQA audits
Key Skills and Qualification
- Biology, Chemistry, Engineering, Food Science or Microbiology degree
- 4 -5 years experience in Supply Chain Quality. FMCG Preferred
- Additional experience in Supply Chain or R&D
- Experience in manufacturing especially within food category
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