Our client in tracking business is seeking to recruit a Technical Support Engineer to join their dedicated team.
Main \ Responsibilities includes:
Main \ Responsibilities includes:
- Repair and maintenance of all hardware supplied by the company
- Maintenance of records of all devices repaired / serviced
- Testing of all hardware before being delivered to the customer to ensure they are in their optimal working condition
- Responsible for taking care of the tools supplied in the department and making sure they are in proper working condition at all times.
- Keeping records of all the hardware repaired including details such as serial numbers, problem reported / solved, spare parts used, tests carried etc.
- Repair and maintenance of all fiscal devices while observing adherence to Revenue Authorities laws
- Customer support regarding hardware issue on phone, social media etc
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