Role type Permanent Division Strategy Location Nairobi or South Africa
The successful candidate will be responsible for further developing the GSMA’s relationships with an assigned list of group operators and assisting collaboration between local operating businesses and in-market ecosystem players.
The GSMA’s desired outcome is to build long term relationships with key organisational decision makers building consensus around our entire agenda including the GSMA’s; Vision 2020 programmes, Advocacy.
You will be expected to identify key stakeholders within the group operator, build and maintain influential relationships, whilst supporting delivery of the GSMA’s primary objectives.
The role will require internal coordination with the wider GSMA teams to ensure the proper operator engagement is taking place across all relevant GSMA activities.
As a primarily customer facing position the candidate can expect to travel up to 50% of the time and be in the GSMA’s Nairobi HQ the remainder of the time.
Core Deliverables
- Build and manage impactful local industry executive relationships in an assigned list of countries in the South Africa region. The primary focus will be the MNOs, secondarily you will need to focus on players in the wider ecosystem: vendors, regulators, Governments.
- Develop and maintain an account plan for your assigned MNO to assure alignment and collaboration between the GSMA and the MNO based on an in-depth understanding of the MNOs current business environment and their short and long term business objectives.
- Execute a strategy that will accelerate the engagement and development of industry initiatives within the region.
- Communicate the industry and GSMA’s short and long term priorities to internal and external stakeholders, including C-level executives
- Support alignment across Group and local operating businesses
- Represent the GSMA at leading international mobile events, including GSMA’s own Mobile World Congress, Mobile Asia Expo and Mobile 360 events.
Criteria for selection
Ideal candidates for this role will have the following experience
Relationship
- you will be an excellent relationship builder with an eye for delivery of short and long term results and have a clear track record of influencing senior executives
Telecoms industry
- you will have worked in the telecoms industry and have an extensive understanding of market trends, industry priorities and operational requirements for MNOs
Organisational decisions making
- you will have a proven track record of navigating multiple departments in an organisation and facilitating consensus on strategic initiatives
Account Planning
- You will have experience with the major account planning process, having developed and executed account plans successfully.
Strategy
- you will be a strategic thinker with experience working within a strategy function or on strategic projects within the telecoms, technology or internet sectors
Delivery
- you will have a proven track record of successful project delivery
International
- you will be fluent in English and have the experience and ability to work in an international environment.
- You will be willing to travel internationally, including at short notice.
Communication and presentation
- you will have experience presenting to senior internal and external stakeholders gaining buy-in to your recommendations.
- You will have experience managing executive relationships and build strong and lasting business relationships both internal and external to the GSMA.
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