MasterCard is a technology company in the global payments business. We connect consumers, financial institutions, merchants, governments and businesses worldwide and enable them to use secure and convenient electronic forms of payment.
Join the industry’s most passionate, motivated and engaged global team – Our employees are encouraged to drive innovation every day in support of a more connected world – A World Beyond Cash.
Overview
MasterCard Labs is MasterCard’s global Research and Development division, focused on the evolution of technological and consumer trends and the implication of these evolutions on the payments industry. Our tried, tested and proven methodologies enable us to generate new ideas from a variety of sources, and fast-track the best ideas from concept through prototype, pilot and into commercialization faster than ever before.
Team Purpose – Labs for Financial Inclusion
• MasterCard Labs for Financial Inclusion is focused on leveraging innovative technology to drive wide scale growth of financial inclusion across Africa.
• The Labs for Financial Inclusion will leverage proven MasterCard Labs innovation methodologies, along with MasterCard assets and expertise, to ideate, prototype, pilot and bring to market breakthrough payment solutions which address the financial needs of the poor.
Innovation Lead – Labs for Financial Inclusion
• As Innovation Lead, you will play a pivotal role in launching and establishing MasterCard Labs for Financial Inclusion, as well as ideating and prototyping new financial inclusion focused products suitable for development at the Lab.
• You will enable and catalyse innovation through the establishment, management and evolution of a comprehensive innovation program.
• You will leverage best practices and learnings, incorporate new ideas and assimilate with proven MasterCard Labs innovation processes.
Questions to consider:
• Are you an experienced leader who is passionate about innovative technology and its potential to make the world a better place from a financial inclusion perspective?
Role
Responsibilities
• Provide day-to-day leadership of the Innovation Management team (initially managing one other innovation management professional): hiring, setting and tracking objectives, obtaining resources, overseeing task completion; and reporting progress, accomplishments and hurdles to the Head of the Lab.
• Promote culture of innovation.
• Orchestrate internal and external idea generation processes to generate new ides to feed into the innovation process.
• Manage design, development and implementation of financial inclusion focused innovation programs; identify opportunities, anticipate barriers and develop roadmap/bridge to cultivate desired innovation mind-set.
• Ensure innovation programs are managed effectively in terms of cost and timing.
• Continuously improve and scale the innovation program by sharing best practices and lessons learned.
• Evaluate all ideas’ against established criteria to determine their fitness for Labs, and then orchestrate the effort to incubate the most promising ideas taking them from concept, through rapid prototyping and market testing, to commercialization.
All About You
Skills / Abilities
• Passion for innovation and a belief in how it can address financial inclusion challenges
• Proven leadership and Innovation Management skills.
• Strong cross-functional team and relationship building skills.
• Demonstrated leadership in taking accountability, acting with a sense of urgency and delivering plans with passion, ambition and aptitude.
• Superior interpersonal, and communication skills.
• Basic familiarity with the web application development space.
• Organization and project management skills.
• Knowledge of the East African market and the current availability of financial services in that region is desirable.
Education
• Bachelor’s degree, preferably in marketing, communications or journalism.
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