Job Description | |
To provide quality customer profile data maintenance and support to the Business Units of the designated countries within GSSC- Africa while providing some independent control over the credit process. | |
Key Roles & Responsibilities | |
Pro-active monitoring of data quality ( i.e. completeness, consistency, de-duplication) Controlling data quality in SCI to adhere with Basel requirements. Management of Data Quality Management (DQM) and X-ref exceptions Guiding and offering leadership to the officers in CSDU/COM-Africa team Validation and authorizing the online static data in SCI and TPS, and maintenance of the same profiles. Participating in the GSSC and the spokes teleconferences for the customer feedbacks Managing relationships between CSDU/COM and allotted Business Units as well as other team members within the designated countries. Respond to telephone enquiries from both internal and external customers promptly and in a friendly manner. Facilitation of sustenance of BOLD based activities within the unit. Remain alert to the risk of money laundering and assist in the Bank’ efforts in combating it by adhering to the key principles in relation to: identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers. Ensuring staff are trained in combating money laundering. To provide immediate feedback of errors/problems directly to the Manager, counterparty static data unit. | |
Qualifications & Skills | |
Knowledge of credit lending environment and good understanding of customer’s counterparty static data. Sound knowledge of Bank’s products and services Ability to operate effectively with various currencies and within different regulatory environments and varied methods of operations for the designated country (ies) . Good credit administration skills and ability to use various systems. Good working knowledge of the operations of other departments Good communication skills Knowledge of Microsoft packages? (excel, access) Good supervisory and management skill. Sound academic qualification- a minimum of first degree (University education |
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