Job Title: Re Advert Credit Control Manager 100- 150K gross
Industry: Security
Location: Nairobi
Salary: 100 – 150K gross
Our client is one of the leading and most respected Security Solutions providers for a wide host of clients in diverse industries in Kenya, Uganda and Rwanda. They seek to hire a dynamic and result driven individual to fill the position of a Credit Control Manager .
Job Purpose
Take responsibility for the assessment of new business proposals, together with the regular review and assessment of existing exposures/business portfolios across the business alongside managing a team of credit controller and debt collectors
Credit Control Manager Key responsibilities include:
- Take sole responsibility for credit control functions of the business
- Set up and maintain customer credit limits, and ensure all accounts are maintained within specified credit terms and limits.
- Contribute to the development/refinement of credit strategy, policy and processes.
- Supervise all forms of regular customer contact including statements, phone calls, emails, and formal letters.
- Auditing delinquent accounts considered to be uncorrectable to ensure maximum efforts have been taken before assigning bad debt status to the accounts
- Establishing and update customers credit activities
- Regularly review ledgers with Credit Controllers
- Negotiate with suppliers, e.g. credit information, credit insurance and debt collection agencies
- Ensure timely and accurate receivables and collections reporting including, but not limited to, cash collections and forecasting and DSO calculations
- Effectively manage account/invoice disputes, both internally and externally in order that disputes are resolved within the agreed SLAs.
- Reviewing collection reports to ascertain status of collections and balances outstanding and evaluates effectiveness of current collection policies and procedures
- Deal with customer queries, including following up with relevant internal departments to resolve issues including strong negotiation skills and hard sell when required
- Provide information and support for cash forecasting, monitor actuarial and analyze variances to targets
- Drive process and efficiency improvements including current systems, procedures and documents
- Measure department performance with appropriate metrics
- Provide for ongoing training of the credit staff
Credit Control Manager Skills and qualifications required
- 5 Years and above experience in credit management
- University Degree in finance, accounting or business related field
- CPA (K)/ACCA or equivalent
- High level of personal motivation and drive
- Excellent interpersonal and presentation skills
- Must be assertive, persistent and have a positive outlook
- Highly motivated and ambitious
- Ability to follow a task from start to completion
- A strong team leader who inspires a winning team
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