A large technology service company with country wide operation requires fresh graduate with a minimum of Diploma in electrical and or electronic engineering Position name: Customer Engineer – Electrical / Electronics Engineering Position Description The Customer Engineer responds to all customer concerns or problems by resolving them or by escalating them to the Technical/Service Manager. The Customer Engineer will have ownership of the customer problems or incidents until the situation has been resolved to the customer’s satisfaction and/or within the parameters of the agreed upon Service Level Agreement (SLA).
Education: A Minimum mean grade of C at O level or equivalent is a mandatory requirement.
An ordinary level diploma or equivalent from a recognized institution in electrical or electronics.
Computer Skills
Computer Networking skills
Use of Microsoft suite an added advantage
Job Customer Engineering
Title: Customer Engineer
Location: Kenya-Nairobi
Requisition ID: 649664
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