Job Description | |
1. To ensure effective operational risk management within the assigned business unit with an emphasis on the comprehensive identification and effective mitigation of significant operational risk exposures. 2. To align operational risk practices with prevailing Group or business standards. 3. To maintain the balance of risk and control, enabling business growth within accepted operational risk tolerances. 4. Assist the Functional BORMs in governance oversight over Product / business operational risk management from an end-to-end basis based on CB Process Governance structure. | |
Key Roles & Responsibilities | |
1. Facilitate the identification of operational risk exposures through an on-going programme of analysis that goes beyond event history, seeking to identify inherent process weaknesses before they manifest themselves as operational risk events. 2. Ensure that the operational risk impacts of proposed changes to business activities are understood and that associated decisions explicitly address such risks. 3. Ensure that relevant Group and Business policies are effectively embedded within business unit. Facilitate the implementation of key control standards (KCS), related key control self-assessment (KCSA), key risk indicators (KRI) and monitoring plans for compliance and operational risk management. 4. Maintain the integrity of business level operational risk controls, ensuring that controls remain proportionate to the level of risk and that control burden is minimized. 5. Engage appropriate stakeholders to ensure timely remedial actions and escalation of situations that pose significant risk. Provide the linkage necessary to ensure that those operational risk exposures best managed above the country level are escalated appropriately and subsequent actions implemented as necessary. 6. Support the business level operational risk governance process, focusing the BORG on effective oversight of operational risk management and not only on the resolution of specific operational risk issues. 7. Ensure adherence to the Group’s approach to the management of operational risks, providing training/leadership where necessary to close gaps in understanding or adherence. 8. As a key source of information to the BORG meetings and the Group PGC meetings, ensure the integrity of operational risk management information and loss recording. Ensure losses, risk events, policy deviations, KCSA & KRI exceptions, are recorded, reviewed and reported. 9. All Value Stream UORM’s and Functional UORM’s must engage each other to ensure that CB risks are covered at the Value Stream level on an end to end basis. 10. Undertake or Oversee the activities of Responsible Persons (RPs), ensuring effective unit level management of operational risk and an effective risk focused 1st Line of Assurance. Manage Responsible Persons (RP) to ensure adequate staffing and implementation of 1st line controls and assurance. 11. Work with C&A to ensure that 2nd Line assurance activities are focused on areas of significant residual risk. Facilitate the socialisation of audit / control issues in country CB. Ensure proper follow up of issues raised by CAM and Group Internal Audit. 12. Act as the UMLPO. | |
Qualifications & Skills | |
1. 8-10 years experience within the area of business to which they are assigned, preferably including experience within business operations. 2. Clear understanding of the Bank’s approach to the management of operational risk, or equivalent experience in other organisations. 3. The sound judgement and courage necessary to perform a control role and retain effectiveness over time. 4. The ability to communicate to different levels within the organisation to put across difficult issues and recommendations when necessary |
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