A contemporary restaurant specializing in premium authentic, nutritious and hearty Kenyan cuisine is recruiting for a Unit Supervisor .
Location: Nairobi
Start date: Immediate
Main Responsibilities
Main Responsibilities
- In charge of all full-time, casual and trainee waiters/resses working within his/her section
- Training of waiters in the use of computerized point of sale system, wine and bar knowledge, food and menu knowledge and top class service techniques
- Tasking staff working under him by coming up with the outlets opening and closing duties and distributing each among staff.
- In charge of all restaurant, bar and conference hall inventory including chairs, tables, cutlery, crockery and crystals
- Recommends staffing requirements in the Restaurant and bar
- Ensures the restaurant is clean at all times including all the windows, wall hangings and drinks cabinet
- Inspects the food before it goes to the guest and ensures it is of the right quality and quantity
- Arranges and holds briefings on a daily basis before service
- Ensures the safety and proper use of all the equipment within the restaurant including Television sets, fridges, computers and all other electronics
- Responsible for all restaurant keys and the restaurant safety
- Reports any repairs to the management for necessary action
- Performs any other duties as may be required by management or superiors
Scope of Duties
- In charge of the respective department he is placed under
- Oversee the smooth running of the Bar, the Restaurant and all other Food and Beverage outlets
- Welcoming guests warmly and ensuring their comfort in all the food and beverage outlets.
- Budgets and plans for all the departments under him
- Manages all staff working under him to ensure top class service and proper execution of duties at all times
- Helps in menu planning and development in conjunction with the Chef and the Food & Beverage Manager
- Comes up with ways of promoting sales and maintaining profits
Qualification Experience and Competencies
- Diploma in food and beverage service and sales or Service Advanced from a recognized institution
- Two years’ work experience on supervisory level in a three or four star hotel
- Work experience as a waiter or barman a must
- Good computer skills
- Passion for customer service and staff motivation
- Positive attitude, has a team spirit and highly flexible
- High degree of honesty and Integrity
- Good analytical skills
- Good knowledge of all types of drinks and cocktail mixiology
- Able to work efficiently under pressure
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