Personal Assistant to Area Genera Manager
At Fairmont The Norfolk, our Colleagues are with the exceptional service they provide to our guests – and also to one another. Showcase your interpersonal strengths as Personal Assistant, where your administrative and technical expertise will support successful operations and an unforgettable guest experience.
Hotel Overview: Fairmont The Norfolk Hotel has played a leading role in Kenya’s colorful history, and continues to be Nairobi’s finest and best-known luxury hotel. The town and later the modern city of Nairobi grew up around Fairmont The Norfolk hotel, which boasts 165 guest rooms and suites, and still has its own private tropical gardens. The hotel is still the traditional starting point for safaris and the Lord Delamere Terrace is modern Nairobi’s most famous meeting place.
Summary of Responsibilities:
Reporting to the Area General Manager, responsibilities and essential job functions include but are not limited to the following:* *
- Personally greeting all internal/external guests, offering support and directing enquiries
- Consistently offer professional, friendly and engaging service
- Administer the day-to-day operation of the Executive office
- Prioritize all telephone calls, in-person visitors and schedule appointments
- Provide all office administration duties such as written correspondence, mail, photocopying and ordering office supplies
- Maintain confidential filling system for correspondence, policies, standards, regulations and various matters related to the Executive office
- Other duties as assigned
Employee Status
Qualifications:
- Previous experience in an administrative role required
- Computer literate in Microsoft Window applications required
- Must be able to type 25 words per minute
- University/College degree in a related discipline an asset
- Previous hotel experience preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Visa Requirements: Candidate must be a Kenyan citizen.
APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://ift.tt/1czoDpY to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
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