Closing date: Sunday, 15 March 2015
Posting Title: INFORMATION SYSTEMS OFFICER, FS6
Job Code Title: INFORMATION SYSTEMS OFFICER
Department/ Office: United Nations Support Office for AMISOM
Duty Station: NAIROBI
Posting Period: 28 February 2015-15 March 2015
Job Opening number: 15-IST-UNSOA-40979-F-NAIROBI (M)
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Special Notice
This ‘Recruit from Roster’ job opening is only open to roster applicants who are already placed on pre-approved rosters, following a review by a United Nations Central Review Body. Only roster applicants who were placed on rosters with similar functions at the same level are considered to be eligible candidates. Eligible applicants receive an email inviting them to apply. Rostered applicants are encouraged to apply only if they are interested and available to take up the position at the duty station/s specified in the Job Opening. Applying to this job opening carries an expectation to accept the offer, if selected.
Organizational Setting and Reporting
This position is located in United Nations Support Office for AMISOM (UNSOA), based in Nairobi. The incumbent reports to the Telecommunication Officer.
Responsibilities
Within limits of delegated authority and depending on location, the Information Systems Officer may be responsible for the following duties:
- Leads projects involved with feasibility studies, systems analysis, design, development and implementation of new, moderately complex systems, and/or, participates as a member of a development team with responsibility for major components of the more complex systems
- Develops detailed system and functional specifications, along with user documentation for major systems
- Researches, analyzes and evaluates new technologies and makes recommendations for their deployment
- Participates in writing reports and papers on systems, system requirements, information strategy, information management and related subjects
- Handles all aspects of contract administration, to include: establishment of service level agreements with vendors and contractors, and, chargeback arrangements with clients/users
- Supervises and provides guidance to junior staff, consultants, contracted and other related personnel.
- Application Support & Systems Administration
- Provides specialized advice to users, and analyzes user requirements to be used for the development of new applications
- Maintains, upgrades and enhances operational systems; troubleshoots and provides ongoing user support, resolves difficult problems, advises on the use of new techniques, and monitors transactions to measure performance and continued effectiveness of systems
- Develops and maintains applications that require integration of interrelated systems; makes recommendations for these applications with regards to systems integration and interconnectivity requirements
- Ensures that appropriate data security and access controls are maintained for network based applications deployed over local and wide area networks
- Organizes and performs unit and integrated testing by designing and implementing test bases; assists clients/users in acceptance testing
- Develops training materials, operating and user manuals; trains staff on assigned systems
- Develops disaster recovery plans and ensures appropriate planning and training of the responsible technical support elements.
- Internetworking & Infrastructure
- Develops plans for major IT systems projects within the mission, monitoring the progress of the design, installation and commissioning of the various networks and systems
- Leads the team in the operation and maintenance of internetworking systems that includes routers and switches, operating systems platforms, database management systems, servers, workstations, and related equipment
- Devises and administers disaster recovery plans; provides training for support staff to implement these plans to ensure optimal readiness
- Responsible for the proper implementation of backup and recovery procedures
- Maintains a regular review of the network resources access control, data security, and server and data stores security systems
- Ensures all information security systems are properly configured and maintained
- Oversees the user access control for network resources and overall network security
Competencies
Professionalism
- Knowledge of Information Systems, Information Technology and Information Management, particularly in systems analysis and design, database design and development, application development and support, and internetworking;
- knowledge of high level programming languages with demonstrated proficiency in programming and analysis, to include functional, structured, object-oriented, scripting and query languages; good knowledge of document design and management, hardware and software systems;
- strong analytical and problem-solving skills, with proficiency in the development and implementation of systems of moderate size/complexity;
- good knowledge of internetworking with routers, switches, and other telecommunications systems;
- knowledge of interactive systems; good knowledge of the organization’s information infrastructure and IT strategy;
- shows pride in work and in achievements;
- demonstrates professional competence and mastery of subject matter;
- is conscientious and efficient in meeting commitments, observing deadlines and achieving results;
- is motivated by professional rather than personal concerns;
- shows persistence when faced with difficult problems or challenges;
- remains calm in stressful situations.
- Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
Technological awareness
- Keeps abreast of available technology;
- understands applicability and limitation of technology to the work of the office;
- actively seeks to apply technology to appropriate tasks;
- shows willingness to learn new technology.
Planning and organizing
- Develops clear goals that are consistent with agreed strategies;
- identifies priority activities and assignments;
- adjusts priorities as required;
- allocates appropriate amount of time and resources for completing work;
- foresees risks and allows for contingencies when planning;
- monitors and adjusts plans and actions as necessary;
- uses time efficiently.
Education
- High School diploma or equivalent.
- Technical training and education in the field of Information Systems and Technology, Telecommunications or related areas is required.
- Certifications in relevant areas of Information Systems and Technology and/or Telecommunications is desirable.
- ITIL Foundation Certificate is desirable, Expert level is highly desirable
Work Experience
- At least ten (10) years of progressively responsible experience in Information Systems and Technology, Telecommunications, or related area.
- Experience in Information Systems and Technology within the United Nations system in support of peacekeeping operations is desirable.
- Experience in iNeed and Umoja is highly desirable
Languages
- French and English are the working languages of the UN Secretariat.
- For this job opening, fluency in English (both oral and written) is required;
- knowledge of another UN official language is an advantage.
Assessment Method
United Nations Considerations
Job openings posted on the Careers Portal are taken off at midnight (New York time) on the deadline date.
Applications are automatically pre-screened according to the published evaluation criteria of the job opening on the basis of the information provided by applicants. Applications cannot be amended following submission and incomplete applications shall not be considered. The selected candidate will be subject to a reference checking process to verify the information provided in the application.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on ‘The Application Process’ and the Instructional Manual for the Applicants, which can be accessed by clicking on ‘Manuals’ on the upper right side of the browser on Inspira.
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations – Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
Candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law.
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