2023339 | |
GE Healthcare | |
Healthcare Global Services | |
GE (NYSE: GE) works on things that matter. The best people and the best technologies taking on the toughest challenges. Finding solutions in energy, health and home, transportation and finance. Building, powering, moving and curing the world. Not just imagining. Doing. GE works. For more information, visit the company’s website at www.ge.com | |
Power and Grounding Specialist | |
Experienced | |
Services | |
Field Services | |
Kenya | |
Nairobi | |
Yes | |
Africa Services Field Power and Grounding Specialist will develop the Africa wide strategy to eliminate power quality and grounding related failures for the improvement of equipment performance. He/she will work closely with region power quality and grounding leaders and with global counterparts. | |
• Establishing the required processes and key metrics to monitor performance • Acting as the focal point for escalation support of regional power and grounding leaders • Acting as power and grounding training resource to enhance the local Field Engineer’s ability to properly identify and address power quality issues • Presenting Power Quality and UPS seminars during regular meetings held in the region • Performing pro-active pre-installation P&G audits before installation of equipment. • Performing re-active P&G audits of installed base equipment identified to have customer satisfaction issues, high parts usage, image quality issues, and/or low uptime. • Working with installation specialists to address power quality issues during pre-installation planning and assure planned power meets GE specifications prior to equipment install. • Monitoring regional audit completions for installs, reactive audits and ensuring that local teams are providing follow-up to customers where issues have been identified • Being an active participant in discussions with customers about the sale of UPS and other power quality options. | |
3 years of field experience in power and grounding process, tools and application Excellent verbal, written, and communication skills Effective decision-making capabilities Ability to manage all aspects of customer service, customer satisfaction, and contractual commitments Ability to make formal presentations (internal and external) | |
Certified Power Quality Professional, Professional Engineer License or equivalent 5 years of field experience with Diagnostic Imaging equipment and its applications Green Belt certified or familiar with Six Sigma quality concepts and tools Strong analytical and quantitative skills Demonstrated commitment for process improvement Customer-focused in defining quality and establishing priorities Change agent with strong credibility and influence in the organization Demonstrated ability to motivate others and achieve results Strong oral and written communication skills Strong interpersonal and leadership skills |
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