Help Desk Engineer Job in Kenya

George N 1:36 AM

Our client is currently recruiting a Help Desk Engineer .

Requirements

Excellent telephone skills and neutral accent

Excellent written communication skills & high level of comprehension

Must have an understanding of POP3/SMTP/FTP/HTTP Protocols

Have an understanding of DNS & Domain name registration, internet and how it functions

Have an understanding of WIFI connectivity with phones, tablets, PCs, MACs and other devices

Must have knowledge of windows & applications commonly used on home computers

Must have knowledge of Apple MAC computers and applications, mobile devices (phones & tablets) email & wifi setup

Knowledge of VOIP & how it functions

Ability to learn about new communication technologies as required

Up-to-date technical knowledge, good analytical & problem solving skills

Must keep good accurate records and have excellent time management skills

Posses a degree/Diploma in related field

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